Terms of Service

Last Updated: October 28, 2026

Welcome to ZunoorToys.pk! These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these terms.

Please read them carefully before using our services.

1. General Conditions

ZunoorToys.pk reserves the right to update, modify, or discontinue any part of our website or services when necessary.

We reserve the right to refuse or cancel an order in cases of suspected fraud, incorrect pricing, product unavailability, or other legitimate reasons. If payment has already been made for a cancelled order, any applicable refund will be arranged.

2. Products and Descriptions

We make every effort to display our toys, product images, descriptions, colours, sizes, and prices as accurately as possible.

However, actual product colours and appearances may vary slightly due to screen settings, lighting, or manufacturer variations.

Product availability may change without prior notice. We aim to provide accurate information about each product, including age recommendations and safety instructions where available.

3. Orders and Acceptance

Placing an order on ZunoorToys.pk constitutes a purchase request. Orders are subject to confirmation and product availability.

We reserve the right to contact customers to verify order details before dispatch.

Please ensure that your name, phone number, delivery address, and other order information are accurate. We cannot guarantee successful delivery if incorrect information is provided.

4. Pricing and Payments

All prices are displayed in Pakistani Rupees (PKR), unless stated otherwise.

We may update product prices, promotional offers, and delivery charges at any time. Changes will not ordinarily affect orders already confirmed, except where correction is necessary due to an obvious pricing or listing error.

Available payment methods, including Cash on Delivery (COD), will be displayed during checkout or communicated by our team.

Any advance payment or order confirmation requirements will be communicated to customers before the order is finalized.

5. Shipping and Delivery

We aim to deliver orders across Pakistan through available courier services.

Delivery times are estimates and may vary due to location, courier delays, weather, public holidays, or other circumstances beyond our control.

Customers should provide a complete and accurate delivery address and remain available at the provided contact number.

Additional delivery attempts or charges may apply where permitted and communicated in advance.

6. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our separate Return & Refund Policy, available on our website.

Please review that policy for eligibility requirements, reporting periods, refund processing, and return shipping arrangements.

Nothing in these Terms of Service limits consumer rights that cannot legally be excluded under applicable law.

7. Product Safety and Appropriate Use

Our products are intended to be used according to their stated age recommendations and manufacturer instructions.

Parents and guardians are responsible for selecting age-appropriate toys and supervising children where necessary.

Please check product warnings and safety information before use. Keep small parts and packaging materials away from young children when they may present a choking or other safety hazard.

8. Website Use

You agree not to use our website for unlawful activities, fraudulent purchases, attempts to disrupt website operations, or activities that may harm our business or other users.

You must not attempt to gain unauthorized access to our website, interfere with its security, or misuse its content.

We reserve the right to restrict access where there is a legitimate reason to do so.

9. Intellectual Property

All website content, including our brand name, logos, product descriptions, graphics, and original promotional materials, belongs to ZunoorToys.pk or its respective rights holders, unless otherwise stated.

You may not reproduce, distribute, or commercially use our original content without prior permission from the relevant rights holder.

Third-party product names, trademarks, and images remain the property of their respective owners.

10. Third-Party Services

Our website may use third-party services, including payment providers, courier companies, and website applications.

These services may be governed by their own terms and privacy policies. ZunoorToys.pk is not responsible for independent third-party services beyond the responsibilities imposed on us by applicable law.

11. Limitation of Liability

To the extent permitted by applicable law, ZunoorToys.pk is not responsible for indirect losses arising from temporary website interruptions, courier de